Companies face a common problem when it comes to obtaining payment on delinquent and seriously delinquent accounts. As accounts near the charge off date, their collectability decreases, and a more concentrated collection effort is needed to prompt immediate payment. Many of today’s organizations lack the resources to conduct such a concentrated approach. This inadvertently allows for time to play a major toll on unpaid accounts, affecting the bottom-line. WNRS provides its third party collections services to directly attack these stubborn and delinquent accounts with a concentrated effort to urge immediate payment. Our “best practices approach” is designed with your industry in mind; and, after 25 years of experience, we have built a third party collection system that results in some of the highest success rates in the industry. Rather than relying on a “call-center” approach (as is the case with many collection agencies), where a high employee turnover and unseasoned temporary collectors negatively impact the effectiveness of a collection campaign, we focus on the individual collector, ensuring his or her understanding of your industry and its collection techniques, compliance with FDCPA and applicable regulations, top effectiveness, and peak performance.
These are some of the components of our third party program: