Overview

Early Stage Collection is built to maintain the client’s brand image.  Our “obligation reminder calls” are handled strategically and diplomatically, by highly talented, multilingual F&A professionals, trained to maintain the utmost courtesy towards our client’s customers. By using proprietary segmentation, structuring, and analytic models, we are able to determine the best method of intervention and best agent to deal with and deploy the collection strategy on every specific case.

Our trained F&A professionals support our client’s collection processes across multiple industries and geographies by performing a strategic one-on-one campaign of payment reminders, (typically in the name of the client) with the purpose of obtaining timely payments. We understand that these customers are not ready to be placed over to third-party collections, and therefore, our customer service approach works personally with every customer, reminding them of their obligation to bring their accounts up-to-date, while concretely maintaining your valued relationships.

Benefits